Welcome to Why I WAH

When I was thinking of an appropriate name for my blog, I decided on Why I WAH for the simple reason that I'm not only trying to be successful at working from home, but I want to help others do the same. It is not always easy to work from home no matter what anyone says. You have to have the drive and dedication to getting the job finished. Many times you will not have a boss breathing down your neck to finish an assignment. So, you also have to think about why you want to WAH, as well, and hold that close to give you the perseverance to work at it.


Monday, June 23, 2014

Tier 1 Advisor - Customer Service Representative



It’s been a long couple of weeks full of highs, like finding out another article has been approved by an editor to lows, like getting rejections for my work.  I’ve got an exciting week of posts all ready for readers, starting today with a phone customer service job.

Today’s post is one that could be filled soon, so if you think this might be something for you, check it out sooner rather than later.  If it does get closed, they offer links on the page to similar job openings that you may be able to check out.  This one is through KellyConnect, which is related to Kelly Services.  Yes, that Kelly Services temporary agency.  Even these type of employment agencies and their clients are coming to realize that there are a lot of benefits from employing a home workforce rather than having a large office for workers.  Today’s job is for a Tier 1 Advisor – Customer Service Representative where you will be helping to assist clients with their computers and other electronic devices.  This is probably a good job for you if you are the type of person that family usually calls upon when they have a technology issue or question.  This is probably not a good fit if you are the person that finds themselves calling on family and friends for tech help.  This is a full time position, and will require a background check and screening.  There is a full list provided of tasks you should be aware of how to perform on the website.  The company does mention that they provide equipment, which is usually pretty rare in this type of position, and training to the right person.  Also, this does mention that there are some “light sales opportunities” involved in this position.

Pros-

  • Full-time employment
  • Equipment provided
  • “Light Sales”
  • Helping others



Cons-

  • Few details on payment, actual employment status (temp versus independent contractor versus employee), scheduling and so on
  • Knowledge of technology necessary
  • “Light Sales”


Overall, this position sounds highly intriguing to me for the fact that they mention competitive pay rates and equipment being provided, but I don’t know if I would be the type of person who would do great at this type of job.  Examine your personality to decide if you think that this might be a good fit for you.  I’d love to hear from anyone that applies or currently works in this position.

2 comments:

  1. Greetings!

    I’d like to take a minute to answer what I imagine are “unasked” questions out there.

    First, let me tell you that Kelly Services® has been creating flexible employment options for more than 65 years to meet the evolving workplace needs of its clients around the globe. Yes, we started as a traditional provider of temporary employment back in the day. Today, our solutions encompass nearly every aspect of employment, including work at home agents. Through our dedicated program, KellyConnect®, Kelly provides contact center employees the convenience and benefits of working at home.

    The convenience of working at home allows individuals to earn income while eliminating the time, hassles, and expenses associated with commuting to work. Whether working 10 or 40 hours per week, Kelly’s flexible schedules fit a variety of lifestyles.

    Kelly offers steady work with well known companies. Kelly is committed to providing employees the resources necessary to work at home successfully, including paid training and a dedicated support staff that’s only a phone call away. There are no start-up fees.

    We invite you to learn more: www.joinkellyconnect.com

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  2. Jeff,
    Thanks so much for the additional information. I'm sure that my readers appreciate getting some input on this before applying.
    Shannon

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